State Farm® Insurance Agent Mark McCullough

"My family and I have been waiting on the side of the interstate for over 12 hours now in Florida waiting for State Farm roadside assistance. We have a RV so they asked us to pay a nominal upfront for this “free” service in the amount of $105. Then they said they can’t give us a time estimate or tell us if anyone will be able to get us. That was 12 hours ago. Out of desperation m, we started calling companies on our own after 12 hours and found our own company within 5 minutes of calling but the expense if very high ($2500). State Farm could not tell us how much would be covered if we chose this service and had no provision to help. The person on the roadside assistance line said she would cancel our roadside request if I kept asking questions. She became more helpful when I asked if the call was being recorded. It is terrifying to sit with semis coming within a foot or two of your vehicle at full speed for over 12 hours. We have had insurance through this company for over 20 years. Everyone deserves better than this. Put people above your profits. If you had reached out to the local towing companies with a fair quote, they would have come within 30 minutes. That is what we were told. Please at least have a provision to estimate out of pocket costs if you can’t help. Update: 20 hours on the side of the highway and never anything from State Farm. Thankfully one of tow truck drivers we called in the early morning hours found a driver by noon the next day. We will be canceling our insurance with this company. Hopefully you never have this situation but if you do please k own they will not provide any help."

"We absolutely love working with Mark McCullough and Chad. Anytime I have a question they are always more than willing to help get me the answers needed. We have home, auto, umbrella insurance, and more with State Farm. We safe so much money every year with State Farm. My husband and I would more than recommend Mark McCullough off to anyone."

"I want to just truly thank agent Mr. Sam Guyton-Evans for all amazing help with securing apt rental insurance. Sam was incredibly nice, a people person, and very helpful. It was such a pleasure doing business with him. Also, Sam mailed a beautiful note of thanks and welcome to the neighborhood. Sam made me feel right at home before being home. I highly highly recommend Sam for all your insurance needs. Super awesome out of this world."

"Mark and his office have been extremely helpful from my first car insurance to figuring out how to best change my renter's policy on my first move out of state. They always explain things in a way that makes sense and make sure I'm getting the best value for my money and any possible discounts."

"I highly recommend Mark McCullough! He is very knowledgeable and competent. That will come across very quickly. Mark has a thorough understanding of his products, which he can explain to you clearly. He has a very nice set of interpersonal skills. Most important to me is that I feel he is a trusted friend who is totally watching out for me."

"GREAT agent and human being. Mark has always supported and helped me when needed. He has NEVER pushed or pressured me into more insurance, more products, or anything else. Mark is the best agent I have ever worked with and has a kind soul, I would highly recommend him!"

"There's a reason that local State Farm agencies are worth the extra cost compared to faceless, multi-national corporate insurance companies. Mark and his agents care more because they are your neighbors. If you have to submit a claim, it's not going to a database somewhere in Georgia to be added to a claims rep's virtual queue; you can expect a call with your local area code prefixed. State Farm agencies also make moving flawless. You can trust an agent in your new town as much as you trusted your previous agent, and your current agent will even transfer your information and introduce you! Cost-cutting is not a term you want associated with your insurance coverage. I have never known State Farm to cut corners in the decade I've been insured with them, and Mark is no exception to this level of quality and affability. They're more than worth trusting with your home, your auto, and your life!"

"I’ve been with SF Mark McCullough for years. Every time I have a question about one of my policies, Mark has always taken the time to thoroughly explain my options, as well as the pros and cons so I am making an informed decision. He has never been sales-ey, and really holds his clients best interests at heart. We recently sustained damage to our property in a hailstorm, and Mark has gone out of his way to make sure that I felt informed and confident in filing and keeping track of my claim. This should have been a long, frustrating, and difficult process - it has been the opposite. He is a joy to work with and I am a client for life. Highly recommended!"